1. Introduction

Welcome to Pickleball Dating App (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using the app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

A. Information You Provide

When you create an account or use the app, we may collect:

Display name
Profile photo(s)
Bio and personal descriptions
Age and height
Gender and dating preferences
Pickleball-related profile information
Other interests you select
City and state location

B. Automatically Collected Information

We may collect:

Device type and operating system
App usage data
Approximate location (city/state)
Optional GPS-based location (if enabled)

C. Messages & Interactions

Chat messages between matched users
Matches and interaction data

3. How We Use Your Information

We use your information to:

Create and manage your account
Display your profile to other users
Enable matching, messaging, and app functionality
Improve app performance and user experience
Provide customer support
Manage subscriptions and premium access

4. Events

When you book an event, we collect your ticket details (ticket type, amount paid, and check-in status). At the event, other participants may see your first name and profile photo, and for round-robin games your court, partner, and game times. Depending on the event, some details may be revealed during the event rather than in advance.

5. Subscriptions & Payments

We offer premium subscriptions through the Apple App Store, Google Play Store, and our website. App store subscriptions are managed by RevenueCat. Website subscriptions and event tickets are processed by Stripe.

We do not collect or store your full card number or bank details. Payment information is handled securely by Apple, Google, or Stripe. We receive only what we need to manage your purchase, such as the plan, ticket type, amount, and payment status.

6. Data Storage & Third-Party Services

Your data is securely stored and processed using:

Firebase Authentication – account login

Our secure database – profile, matches, messages, and event data

Firebase Storage – profile photos

Firebase Cloud Messaging – notifications

Stripe – website payments and event tickets

RevenueCat – app store subscription status

These providers process data in accordance with their own privacy policies.

7. Safety & Moderation

To keep the community safe, we automatically filter offensive language in profiles and messages. When you report a member, our moderation team reviews the report, the reported profile and photos, and the messages between you and that member. We may review new profile photos before or after they appear.

8. Data Retention

We retain your data only as long as your account remains active or as necessary to provide our services.

9. Account & Data Deletion

You may delete your account at any time directly within the app:

Settings → Delete Account

When you delete your account:

Your Firebase Authentication account is removed
Your profile data is deleted
Your photos are deleted
Your matches and chat data are deleted
This action is permanent and cannot be undone.

10. Your Privacy Rights

Depending on your location, you may have rights to:

Access your data
Request deletion
Withdraw consent
These rights can be exercised directly within the app.

11. Children’s Privacy

This app is strictly for users 18 years of age or older. We do not knowingly collect data from anyone under 18.

12. Security

We use reasonable administrative and technical safeguards to protect your information. However, no system is 100% secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: jyl@pickleballdating.net
Website: https://pickleballdating.net